One Hatch Media ("we", "us", "our") operates this website and provides real estate lead generation and CRM services. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information we collect
We may collect the following information:
- Contact details you provide — name, phone number, email address and the area you work in — when you sign up, fill a form, or book a call.
- Lead and CRM data you upload or that is generated through our platform on your behalf.
- Usage data such as pages visited and actions taken, collected through standard analytics tools.
2. How we use your information
- To provide, set up and operate our CRM and lead generation services.
- To contact you about your account, leads, support requests and service updates.
- To improve our website, products and customer experience.
3. Sharing of information
We do not sell your personal information. We may share data with trusted service providers (such as hosting, messaging and analytics partners) strictly to operate our services, and where required by law.
4. Data security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us. You can also opt out of marketing communications at any time.
6. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can control cookies through your browser settings.
7. Contact us
For any privacy questions or requests, contact us at hello@onehatchmedia.in or via our contact page.